Menlo Park Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about Menlo Park Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

3.6

97 reviews

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Profile photo of Lithia Green
Lithia Green on Google
21 hours ago

Amazing to see the care the staff give even in the craziness of remodeling the facility!

Profile photo of Vaugh
4 days ago

I got traumatized se x ually by the staff kept touching me while sleeping woke up with my punishment in her hand hard as can be but Ashley musta been a little bit curious but you can ask for permission .. ..

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Carla Teeman on Google
51 days ago

Please do not send your loved ones here I currently have a family member in this care facility and has been neglected to the full extent! The staff at the facility are highly unprofessional Meela at the front desk will completely ignore you and if asked for any assistance will have rude remarks to carry with her bad attitude. This facility is not secure the front door has patients letting random people in and out. The pictures off the website are 100% false this facility houses 4 people to one room and separates with curtains. The facility is not kept clean and sanitized including patients’ area, they don’t tend to residences at all and as soon as you enter you can smell urine at the front door which also has active drug use from homeless community around the facility. I highly advise anyone who has family here please continue to advocate and check in daily with your family members they need you.

Business response 48 days ago

Thank you for your review. We’re sorry this was your experience. We understand your concerns and appreciate you sharing them. We’d appreciate the chance to learn more—please contact us at (503) 252-0241.
Profile photo of Cory Murphy
Cory Murphy on Google
3 months ago

Doing this as another provider. We had a difficult patient and sent them to Menlo and have heard great things about the facility through them. Great management team.

Business response 48 days ago

Thanks for trusting us with your difficult patient. We appreciate your confidence in our management team.
Profile photo of Monica Holm (MonMon)
Monica Holm (MonMon) on Google
3 months ago

This facility went downhill quick, had a doctor Siemens with an in care provider, who stated he would be right back after I barely got to speaking! He never came back to the appointment and I had a little bit of some serious things going on. He came back a couple of days later and said we would have another appointment Monday, which was the prior appointment. Day of the week! Instead I was showering and had an employee open the door without even knocking, later while in my room a social worker came in and stated she was looking for me, so clearly she was the one opening my bathroom door and she let me know that my discharge date has came and the doctors cleared me! This is also on the Monday that I was supposed to be seeing a Doctor Who missed seeing me the week prior

Business response 48 days ago

We apologize for the missed appointment and privacy concerns. Please contact us at (503) 252-0241 to discuss your experience.
Profile photo of Leo Holt
Leo Holt on Google
3 months ago

Was discharged to this place today and what an ordeal. First off the admitting lead gal didn’t even know I was coming, though they were notified. The room they tried to put me in was filthy with beds straight out of the 80’s with matching mattress. As a fall risk, the bed had no precautions to prevent or notify staff of I fell. Writing and stickers on the wall and dust to match. For a medical facility they should be exceptionally clean, but no. There was also medication on the floor. When told about it, the person picked up and moved on like notifying happened. Website photos don’t match reality. Thoroughly disappointed. Here I am back at the ER because of this facilities ineptitude.

Business response 48 days ago

Apologies for any inconvenience. Your concerns about cleanliness and safety are serious. Please contact us at (503) 252-0241 to discuss immediately.
Profile photo of Larry Pup
Larry Pup on Google
4 months ago

Amazing and Wonderful! I am currently a patient, resident at Menlo Park Post Acute. I was at first sceptical about any and all physical rehabilitation facilities. However Menlo Park Post Acute has performed to me an incredible service! Staff from top to bottom ALL HANDS have been EMPATHETIC, KIND, COURTEOUS, FRIENDLY and PROFESSIONAL! I cannot express enough my gratitude for this facility. I eat well bathe, receive physical and occupational therapy. Physical therapy include hard work yet fun things as well like Balloon Volleyball. Activities such as BINGO and CRAFTS day. I am allowed to smile and help bring HOPE to some who seem to have none. Please come in and see for yourself as I may be here for a couple of months! With ALL MY HEART, Menlo Park Post Acute THANK YOU!

Profile photo of jennifer barr
jennifer barr on Google
6 months ago

The staff and Administrator really care about the health of their community and show it in their service and enthusiasm. Recommend whole heartedly!

Profile photo of Rick Holman
Rick Holman on Google
6 months ago

This is an amazing place to get better. Great caring staff and great management that focuses on residents achieving their desired results.

Business response 6 months ago

Thank you Rick!
Profile photo of Matthew Hamilton
Matthew Hamilton on Google
6 months ago

Can’t say enough good things about the team here.

Business response 6 months ago

Appreciate the kind words, we will pass this onto the staff.
Profile photo of Spencer Bailey
Spencer Bailey on Google
6 months ago

The staff here at Menlo Park have been amazing! They have a solid nursing team that provides excellent care. They are also making massive renovations on the interior and exterior of the building to make it nicer for the residents, staff and visitors.

Profile photo of Michelle Kemp
Michelle Kemp on Google
8 months ago

I am a nurse and I visited a client today. Staff was courteous, friendly, and helpful. Client stated she is very happy with the care she has been receiving. One star docked due to the facility appearing older with older equipment. There was painting going on, but otherwise clean facility. Rooms are a bit small and hallways packed with people.

Business response 6 months ago

Thanks for your review! We are excited to announce we recently got new flooring and lighting. We are currently getting new equipment. Would love to have you come back and see the new changes!
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tina beeler on Google
10 months ago

The nursing home provided excellent care for my family member. Ms. Katsirubas was very helpful with options for care. I very much appreciate all the help that was given to us.

Business response 6 months ago

Thank you for the kind review!
Profile photo of Marlene Duffee
Marlene Duffee on Google
11 months ago

They have the best Activity Director who was the best Receptionist ever!

Business response 6 months ago

We agree!
Profile photo of Katlynn
Katlynn on Google
11 months ago

Always organized, and amazing employees. Always taking care of the residents! I recommend this place to everyone!

Business response 6 months ago

Thank you for your review!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.