Menlo Park Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about Menlo Park Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

3.6

103 reviews

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Profile photo of denise gorle
denise gorle on Google
19 hours ago

One of my favorite places! Friendly, positive staff that go above and beyond for residents!

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Christian Girtz on Google
20 hours ago

Staff is wonderful, but if you are able, get your water yourself. Food is fairly good, but it does get repetitive. Rooms are cleaned daily. There is new flooring and paint. The “Bigwigs,” have their doors open.

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Lawrence Applebee on Google
21 hours ago

Overall, the staff here is quite friendly. Pretty much on the ball. The food is ok. Some days are better than others. Therapy staff keeps me going. I get along well with the nursing staff.

Business response 20 hours ago

Your positive experience with our staff and therapy services is greatly appreciated. Thank you for sharing your feedback.
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Depora Walter on Google
22 hours ago

The staffs are great! The CNA’S are lovely! The food is really good it helped me lose weights!

Business response 20 hours ago

We’re absolutely thrilled to hear that you had a great experience at Menlo Park Post Acute! Thank you for your feedback.
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Andrew Keels on Google
17 days ago

I know the facility is amazing staff are amazing

Profile photo of Vaugh
19 days ago

And even then. They offered assistance and then stopped answering phone calls the fact of a patient who was needing mental health care ended up on the street befor my care was done .. ..

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Lithia Green on Google
20 days ago

Amazing to see the care the staff give even in the craziness of remodeling the facility!

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Carla Teeman on Google
2 months ago

Please do not send your loved ones here I currently have a family member in this care facility and has been neglected to the full extent! The staff at the facility are highly unprofessional Meela at the front desk will completely ignore you and if asked for any assistance will have rude remarks to carry with her bad attitude. This facility is not secure the front door has patients letting random people in and out. The pictures off the website are 100% false this facility houses 4 people to one room and separates with curtains. The facility is not kept clean and sanitized including patients’ area, they don’t tend to residences at all and as soon as you enter you can smell urine at the front door which also has active drug use from homeless community around the facility. I highly advise anyone who has family here please continue to advocate and check in daily with your family members they need you.

Business response 2 months ago

Thank you for your review. We’re sorry this was your experience. We understand your concerns and appreciate you sharing them. We’d appreciate the chance to learn more—please contact us at (503) 252-0241.
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Cory Murphy on Google
3 months ago

Doing this as another provider. We had a difficult patient and sent them to Menlo and have heard great things about the facility through them. Great management team.

Business response 2 months ago

Thanks for trusting us with your difficult patient. We appreciate your confidence in our management team.
Profile photo of Monica Holm (MonMon)
Monica Holm (MonMon) on Google
4 months ago

This facility went downhill quick, had a doctor Siemens with an in care provider, who stated he would be right back after I barely got to speaking! He never came back to the appointment and I had a little bit of some serious things going on. He came back a couple of days later and said we would have another appointment Monday, which was the prior appointment. Day of the week! Instead I was showering and had an employee open the door without even knocking, later while in my room a social worker came in and stated she was looking for me, so clearly she was the one opening my bathroom door and she let me know that my discharge date has came and the doctors cleared me! This is also on the Monday that I was supposed to be seeing a Doctor Who missed seeing me the week prior

Business response 2 months ago

We apologize for the missed appointment and privacy concerns. Please contact us at (503) 252-0241 to discuss your experience.
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Leo Holt on Google
4 months ago

Was discharged to this place today and what an ordeal. First off the admitting lead gal didn’t even know I was coming, though they were notified. The room they tried to put me in was filthy with beds straight out of the 80’s with matching mattress. As a fall risk, the bed had no precautions to prevent or notify staff of I fell. Writing and stickers on the wall and dust to match. For a medical facility they should be exceptionally clean, but no. There was also medication on the floor. When told about it, the person picked up and moved on like notifying happened. Website photos don’t match reality. Thoroughly disappointed. Here I am back at the ER because of this facilities ineptitude.

Business response 2 months ago

Apologies for any inconvenience. Your concerns about cleanliness and safety are serious. Please contact us at (503) 252-0241 to discuss immediately.
Profile photo of Larry Pup
Larry Pup on Google
5 months ago

Amazing and Wonderful! I am currently a patient, resident at Menlo Park Post Acute. I was at first sceptical about any and all physical rehabilitation facilities. However Menlo Park Post Acute has performed to me an incredible service! Staff from top to bottom ALL HANDS have been EMPATHETIC, KIND, COURTEOUS, FRIENDLY and PROFESSIONAL! I cannot express enough my gratitude for this facility. I eat well bathe, receive physical and occupational therapy. Physical therapy include hard work yet fun things as well like Balloon Volleyball. Activities such as BINGO and CRAFTS day. I am allowed to smile and help bring HOPE to some who seem to have none. Please come in and see for yourself as I may be here for a couple of months! With ALL MY HEART, Menlo Park Post Acute THANK YOU!

Profile photo of jennifer barr
jennifer barr on Google
6 months ago

The staff and Administrator really care about the health of their community and show it in their service and enthusiasm. Recommend whole heartedly!

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Rick Holman on Google
6 months ago

This is an amazing place to get better. Great caring staff and great management that focuses on residents achieving their desired results.

Business response 6 months ago

Thank you Rick!
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Matthew Hamilton on Google
6 months ago

Can’t say enough good things about the team here.

Business response 6 months ago

Appreciate the kind words, we will pass this onto the staff.
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Spencer Bailey on Google
7 months ago

The staff here at Menlo Park have been amazing! They have a solid nursing team that provides excellent care. They are also making massive renovations on the interior and exterior of the building to make it nicer for the residents, staff and visitors.

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Michelle Kemp on Google
9 months ago

I am a nurse and I visited a client today. Staff was courteous, friendly, and helpful. Client stated she is very happy with the care she has been receiving. One star docked due to the facility appearing older with older equipment. There was painting going on, but otherwise clean facility. Rooms are a bit small and hallways packed with people.

Business response 6 months ago

Thanks for your review! We are excited to announce we recently got new flooring and lighting. We are currently getting new equipment. Would love to have you come back and see the new changes!
Profile photo of tina beeler
tina beeler on Google
11 months ago

The nursing home provided excellent care for my family member. Ms. Katsirubas was very helpful with options for care. I very much appreciate all the help that was given to us.

Business response 6 months ago

Thank you for the kind review!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.